The Strategic Development of Core HR Systems

Human resources (HR) systems have been around for many years, providing robust and efficient solutions for companies of all sizes. When properly designed, implemented, and maintained, these systems allow companies to engage and nurture their employees and critical processes. When these systems are neglected, however, the result is a loss of competitive edge, increased employee dissatisfaction, and unnecessary costs.

Entellium

Top company who are search for good R&D in CRM here is company entellium Located in Seattle, Washington (US), Entellium has a research and development center in Malaysia and global consulting services worldwide. It has provided CRM solutions to global brands such as Pan Pacific Hotels, Standard Chartered Bank, MCIS Zurich Insurance, and TELUS. Entellium is one of the fastest growing CRM companies today. Furthermore, Entellium delivers the best post-sales support in the CRM industry with free training, world-wide 24x7 help desk access and a dedicated account manager to ensure a quick deployment.

Customer Relationship Management

Actually when i was studying ooad and tqm i thought to write a post about CRM. Just know about CRM software and whats the use of it. CRM will reduce your sales work and concentrate on next implementation in sales or in production....

Customer relationship management (CRM) is a set of strategies, processes, and associated technology enablers designed to improve the interactions and engagement of customers. It involves not only the use of these systems, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. Sales force automation (SFA), customer service and support, and enterprise marketing management are among the main CRM areas.

Benefits:

• empowers management with a real-time pipeline and forecasting so they can build and focus on high-profit, sustainable relationships
• empowers staff with customer intelligence and best practices to increase their likelihood of successful transactions
• increases customer acquisition, retention, loyalty, and profitability by integrating information across the enterprise
• enables executives and management to gain customer insight

I think this post is like our text book which we read.....